Direct warehouse support
Get fast answers about order tracking, secure shipping, and our strict authenticity guarantees. Our team is on the floor and ready to assist.
Frequently asked
Get clear answers regarding our direct-from-warehouse shipping logistics, authentic overstock verification, and our straightforward fourteen-day return policy.
Are products authentic?
What is the return policy?
Every single item in our warehouse undergoes a rigorous multi-point inspection by certified experts. We guarantee 100% authenticity on all watches, perfumes, and gear.
We offer a clear 14-day return window on all items. Products must be returned in their original packaging with security tags intact.
Is physical pickup available?
Why are prices so low?
Local warehouse pickup is available in Vilnius by appointment. Select 'Warehouse Pickup' at checkout to coordinate with our logistics team.
We source authentic overstock, cancelled orders, and end-of-season inventory directly from brands and distributors, passing the warehouse savings directly to you.
Inquire from the floor
Have a question about bulk orders, specific product availability, or shipping logistics? Drop us a line and our warehouse team will respond within 24 hours.